Zerem Electrical: Powering Cash Flow and AR Management with Kolleno
We had a fascinating conversation with David Zafrani, Director at Zerem Electrical, about their approach to handling finances, maintaining strong client relationships, and tackling daily challenges in the high-rise residential construction, public transit infrastructure, and upgrade projects for subsidized residential buildings.
Zerem Electrical Services is a leading multi-task electrical service provider serving clients across southern Ontario. Their expertise ranges from high- rise residential construction to public transit infrastructure, replacement, and installation projects. As Zerem’s client base and project portfolio expanded, managing communications and collections manually proved to be both administratively inefficient and costly.
With this expansion, Zerem faced increasing difficulties in managing their accounts receivable. Late payments and unresponsive clients negatively impacted their cash flow, restricting their ability to invest in new equipment and workforce development. Additionally, tracking, and reconciling invoices became a time-consuming task that diverted resources from their core business.
Seeking a solution to their challenges, Zerem chose Kolleno to streamline their invoice to payment process. Features such as the customer payment portal facilitated easy access to and payment of invoices for clients, while the drag and drop workflows enabled for easy automation of communication and collection. Enhancing their processes further, Kolleno’s comprehensive real- time reporting tools offered valuable insights into client payment behaviours, enabling the company to proactively address issues and improve cash flow management.
With Kolleno, Zerem has significantly improved their accounts receivable management and cash flow, enabling them to better manage their growing business. After implementation, Zerem experienced a 38% decrease in overdue payments within the first five months, leading to a 31% increase in cash flow stability.
This allowed the company to invest in expanding their service offerings and supporting workforce development. The time spent managing accounts receivable was also reduced by 34%, enabling the team to focus on delivering high-quality electrical solutions. The positive impact on their cash flow and time management has not only contributed to the company’s ongoing success but has also paved the way for future growth and expansion.