Kolleno vs HighRadius
According to 1,000+ reviews*, users preferred Kolleno over HighRadius for 3 reasons:
- Kolleno is much easier and faster to implement
- Kolleno offers customizable and quick to build workflows
- Kolleno provides swift and responsive customer support
Care to compare?
Kolleno is easier to use and much faster to adopt
Unlike HighRadius, which has complex setup processes, Kolleno is ready to get started as quickly as you need. Kolleno’s modules are built in-house and fully integrated, allowing for a go-live time as quick as 5-7 days given we have an integration with your ERP.
Superior and easier to set up collection workflows
In contrast to the cumbersome strategies set up in HighRadius, Kolleno offers user-friendly workflows builder through an intuitive drag-and-drop interface. Kolleno's workflows strengths lie in the multifaceted capabilities: multi-branching and a wider array of triggers for initiating workflows, more effective handling of contact positions within the workflow, and integration of intelligent communication functions - like suspending communications if there is an active promise to pay.
Swift customer support and rapid ticket resolution.
Based on user feedback, HighRadius customer support is often perceived as slow, with ticket resolutions taking considerable time. In contrast, Kolleno’s customer success team is committed to addressing client needs in real-time. Additionally, during onboarding, every Kolleno client receives personalized training to guarantee a seamless platform experience. We follow up regularly with monthly and quarterly check-ins, ensuring our clients maximize the benefits of the platform.
According to independent rankings on G2 crowd - Kolleno ranks higher across these different categories,