Improve cross-functional collaboration
Bridge the gap between your teams to provide better customer experience and retain positive client relationships.
Leverage collective skills and expertise
by assigning tasks by designating tasks and sending external alerts.
by leveraging our centralised hub of information and internal note-taking.
by utilising reminder notifications and automated system alerts.
How do we enable collaboration across your teams?
You can assign tasks from your task list to specific members of your team.
Send alerts to your team members about a specific task via Teams or Slack.
Write internal notes regarding clients, tasks, and disputes, to optimise team collaboration.
Centralised hub of information
Leverage one centralised source of data for clarity and smooth collaboration.
Enable direct mobile notifications from the Kolleno app for reminders regarding your tasks.
Get notified when the system detects an urgent matter that requires immediate attention.
Can you pause alerts?
Yes, you can temporarily pause alerts when necessary.
Is there a maximum number of collaborators that can access Kolleno?
No, there is no maximum. However, there are different types of access you can grant including admin, member, and viewer. Admins have access to the full platform including settings and user permissions, members have access to the full platform except settings and user permissions, whilst viewers can only view the platform with no permission to change or action any feature in the platform.
Is there a maximum number of notes you can create?
No, there is no maximum to how many notes you can create.
Is there a maximum number of tasks you can create?
No, there is no maximum to how many tasks you can create.
Once created, can you adjust who the tasks are designated to?
Yes, once created you can adjust who the task is designated to, or alternatively add collaborators.