How KRB Lawyers Cut Days Late by 33% and Saved 10 Hours a Week with Kolleno

KRB Lawyers is a full-service business law firm in Canada, built around deep expertise in commercial, transactional, real estate, and finance law. In 2022, it was recognized nationally as one of the fastest-growing companies across all sectors, a mark of how quickly the firm had scaled its practice.

That growth brought its own pressure. As KRB expanded across its different divisions, the firm ran into a challenge common to fast-growing law firms: keeping visibility into overdue payments and managing collections consistently as the business got bigger.

As KRB Lawyers grew, monitoring and pursuing overdue payments became increasingly tedious and costly. What worked when the firm was smaller could not keep up once client communications were spread across the business and past due amounts kept climbing across its divisions.

Centralizing those communications and bringing overdue balances back under control became a top priority for the finance team.

In its search for a solution, KRB selected Kolleno for its seamless integration with Clio, the practice management system the firm already ran on, its track record of tangible results, and its user-friendly interface.

The platform gave KRB’s finance team streamlined credit control processes and a single, centralized source of information in place of records scattered across systems and spreadsheets.

Communication timelines, automated collection sequences, and reporting features gave the team clear visibility into every account. That visibility is what let them significantly reduce their overdue balance.

With Kolleno in place, KRB reduced its median days late by 33% within the first six months of going live. On top of that, the platform’s automated communication sequences and templates saved the finance team an average of 10 hours a week within the first month, time that had gone into manually chasing accounts and following up one by one.

For a finance team, that combination matters: faster collection alongside real time saved back, rather than one coming at the expense of the other.

“As opposed to simply telling the executive team we’re working on improving collections, Kolleno gives us the tangible results and reports to showcase our successful efforts,” said Senyk. “Kolleno enables me to achieve outstanding results more efficiently,” added Thierry Cavallie.