Managing collections for enterprise teams
Accelerate collections, reduce DSO, and give your enterprise finance team the tools to get paid faster.
Enterprise collections without the complexity
End-to-end credit control automation, payments & disputes
Centralize collections across all entities
Kolleno's AI Agents automate your entire dunning and collections process, executing follow-ups, prioritizing disputes, and managing tasks autonomously. Your finance team sets the rules. The Agents handle the work, so you move faster than ever before.
Live connectivity with enterprise ERPs
Hassle-free two-way synchronization
Kolleno syncs with your ERP every minute, keeping data up to date in real-time. Import standard and custom fields to enable tailored triggers and advanced reporting.
Expertise in your billing infrastructure
Custom configuration for all billing requirements
Your billing data lives in more than one place. Kolleno pulls supplementary details straight from your billing systems, not just your ERP, so every customer record stays complete.
AI-driven insights, reporting & analytics
Leverage the latest AI technology to enhance collections
Turn your AR data into decisions. Kolleno's AI analyzes payment patterns in real time, predicts risk before it surfaces, and refines its accuracy with every transaction, so your collections team always acts on the latest insight.
Support whenever you need it
Expert support always available and tailored to your account
Unlike many software providers sold through third-parties, Kolleno fosters a long-term partnership directly with customers. Each enterprise customer has a dedicated account manager who ensures they get the most value at every stage.
Enterprise-grade security and compliance
DNA Payments reduced manual AR work by 75%
Before Kolleno, everything was manual, we were running off Excel sheets with no formal customer communication. With Kolleno, we've moved into the 21st century with automation.
- 75% reduction in manual AR work
- 30% improvement in collection rates
- 15 hours saved per week on payment follow-ups
Your team’s effort, multiplied by AI Agents
Custom AI Agents, orchestrated by you
Configure AI Agents to handle collections your way. Set communication tone, choose languages, define escalation triggers, and adjust follow-up timing seamlessly.
Frequently asked questions
How does Kolleno improve collections?
Kolleno eliminates the need for manual tracking by integrating ERP systems, automating follow-ups, and providing AI-driven responses to client queries. This allows businesses to collect payments faster while reducing administrative workload.
What integrations does Kolleno support?
We have one-click integrations built with NetSuite, Sage, SAP, Xero, Clio, Quickbooks, and many others. We also have an open API enabling us to integrate with any cloud-based system. This eliminates the need to switch between multiple platforms and lets you manage everything you need in one place.
Are all communications automated or can I also send emails manually through Kolleno?
You are free to choose how much of your communication is automated. Every communication piece that you have set to automatically send out will only do so when the trigger criteria including delays and conditionals are met. However, you can also send manual responses and communications through the platform, if you prefer. If you were to opt for this option, we recommend utilizing the AI-generated email templates as that is another means to accelerating communications.
Can my team collaborate within Kolleno?
Yes. Kolleno’s Task Workspace allows teams to delegate tasks, share updates, make notes, and escalate issues as needed. This ensures all collections-related activities are aligned and nothing gets missed.
How does Kolleno handle payments and reconciliation?
Kolleno provides a payment portal for your customers, allowing them to pay invoices using their preferred method. It also automates payment reconciliation through a transaction matching module, reducing errors and manual effort.
Can you manage multiple currencies through Kolleno?
Yes. We account for 150+ currencies, thus if your business issues invoices in multiple currencies we will recognize the transactions and account for them using the exchange rate on the day of the transaction. However, your company dashboard will be displayed in the currency of the country where your business is established, although your company reports can be segregated by currency or region.
Can you manage multiple business entities through Kolleno?
Yes, you can manage multiple business accounts simultaneously on the platform via an accounts centre.
How does Kolleno improve Days Sales Outstanding (DSO)?
By automating collections, improving client communication, and streamlining dispute resolution, Kolleno helps businesses collect payments faster. This reduces DSO and strengthens cash flow.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
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