Biz Ops Analyst

London, UK

About The Company

Kolleno is a challenger B2B Fintech which is accelerating payments cycles for your open invoices: marketplaces, challenger banks, commercial banks, SMEs and enterprises.

We have backing from Stride.VC, one of the UK’s biggest early stage Venture Capital Funds, Michael Pennington the founder of Gumtree and some of the most influential UK Angel investors. We are here to win!

Our unique technology segments debtors into different risk categories, allowing us to send personalised messages with different communication tones and providing the right payment option.

Our technology also offers real-time analytics of customer actions and repayments, supplemented by detailed dashboards and individual reports to help optimise working capital.

Our mission is to focus on great user experiences, while providing businesses with superior collection results.

About the role

We’re looking for a Business Operations (Biz Ops) Analyst to help us improve all internal processes.

– Work closely with the CEO, CTO, and Head of Strategy and Operations to plan and execute strategic initiatives.

– Recommend improvements to current core functionality to maintain best in class services.

– Lead the ongoing development & documentation of business processes, and procedures, and consistently enhance current practices across the business.

– Coordinate with Product & Tech teams to identify and prioritize product development.

– Plan, execute and monitor cross-functional initiatives from strategy, collection, marketing, etc.

– Produce reports when needed for clients, team members and investors, always looking for ways to improve the process and add value.

You’ll be joining us right at the start of our growth and are expected to provide feedback and input into how we can improve our processes. We’re looking for someone ambitious, with the confidence to speak to all stakeholders and suggest new ideas – working directly with experienced founders and senior team who have worked at large international corporates (i.e. Expedia, Goldman Sachs).

You’ll get support from us, but we want someone to own the process and feel comfortable speaking to multiple stakeholders. You’ll join a fast-paced team where you’ll be testing, learning and iterating as fast as you can. We’re looking for someone data driven and curious, who can prioritise and focus.


What We’re Looking For

– A person who sees joining an early-stage company for the huge opportunity that it is. You’ll be helping us raise the bar in SME’s late payment automation. Ideally, you’ll have an interest in developing our company culture and the conviction to contribute to it.

– Preferably you have a Masters Degree in Business or Engineering but exceptional candidates with a Bachelor’s degree in business or engineering Master’s will be considered

– Preferably, 3-5 years of experience as a management consultant, finance/banking, process improvement or in a business operations

– Familiar with excel, power point, word etc. Advanced excel (Pivot Tables, Vlookups) is a plus and you are generally tech savvy and can figure stuff out on your own.

– You know the value of speed and accountability, we can trust you to get stuff done and in a timely manner

– Ability to work independently and a strong sense of ownership

– Concise, effective communicator: You can distil complex concepts and analysis into clear recommendations and plans across all modes of communication (emails, presentations, Excel models, etc.).

– Knowledge of accounts receivable and collection is a plus but not required.



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