How Kolleno System Revolutionized Efficiency for Facilities Managament Client

Adonis Damalis
Adonis Damalis
Customer Success & Strategy linkedin url
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About the Client’s case

In today’s fast-paced business world, finding ways to streamline processes and increase efficiency is crucial for success. The Kolleno system has emerged as a game-changer for many organizations, and we recently had the opportunity to speak with one of our clients who has experienced remarkable improvements since implementing the system.  We will delve into the client’s experience, highlighting the key features of Kolleno that have contributed to their significant efficiency gains and return on investment.

Before adopting Kolleno, our client’s credit control team faced the tedious task of sifting through multiple communication channels, such as email systems, ERP, Excel spreadsheets, and handwritten notes, in search of their daily tasks. This lack of a centralized system made it challenging to prioritize their work effectively. However, with the implementation of Kolleno, they now have a centralized area that provides them with comprehensive to-do lists for the day, allowing them to focus on their highest priority tasks. This newfound efficiency has saved them valuable time, eliminating the need for unnecessary tasks and minimizing the time wasted on searching for information.

Key Benefits unlocked

Another significant advantage of the Kolleno system is its ability to help our client identify key accounts that require immediate attention. Previously, their approach was based on guesswork, but now they have access to a centralized area that enables them to pinpoint critical accounts accurately. This enhancement has empowered the credit control team to work more proactively, leading to increased productivity and better results.

The promises to pay feature within Kolleno has been instrumental in achieving an impressive 187% ROI for our client. In the past, promises to pay were often recorded haphazardly across different channels, making it difficult to track and follow up on them effectively. With Kolleno, all due and overdue promises to pay are consolidated in a centralized area, providing the credit control team with clear visibility. This valuable information allows them to make informed decisions regarding cash flow and working capital, thereby optimizing their financial management practices.

Thanks to the implementation of Kolleno, our client has experienced a remarkable 187% improvement in efficiency. This statistic can be further illustrated by the fact that in the same timeframe it previously took them to complete 20 tasks, they can now accomplish 57 tasks. Such a substantial increase in productivity speaks volumes about the impact of having an effective and organized platform.