How Sourcific Talent Cleared All Outstanding Payments in Their First Month with Kolleno

Sourcific Talent is a standout recruitment agency specializing in pre-seed to Series B start-ups across the Fintech and SaaS industries. Since 2018, they have built a reputation for headhunting, employer branding, and connecting clients with a deep network of investors.

Their focus is speed and quality. In a market where the best talent moves fast, Sourcific Talent helps founders and early-stage teams secure the people they need to grow, backed by strong investor relationships and a deep understanding of the Fintech and SaaS space.

As the client base grew, so did the number of overdue payments, and the collections process was still being handled by hand. Every hour spent chasing money was an hour not spent on clients, and the cash tied up in unpaid invoices was capital that could not be reinvested in the business.

For a recruitment agency, that trade off is expensive. As Nathan Davies put it, “In recruitment, speed to market is crucial in securing the best talent for clients. So every minute spent on recovering overdue payments is time that is stifling our ability to provide just that.”

Sourcific Talent already knew Kolleno well, having worked with the team previously as a recruitment partner, so they had seen the value of the platform firsthand. When the pressure of chasing payments began to build, the decision was an easy one.

Kolleno gave them one engine to carry the manual load. It integrated seamlessly with Xero, so nothing had to move by hand, and the team was supported through technical setup by a dedicated customer support team rather than left to figure it out alone.

The reminders themselves did the diplomatic work. Customizable automated sequences and alternative payment methods meant clients could pay easily and on time, without the relationship being damaged by harder collection tactics.

Sourcific Talent already knew Kolleno well, having worked with the team previously as a recruitment partner, so they had seen the value of the platform firsthand. When the pressure of chasing payments began to build, the decision was an easy one.

Kolleno gave them one engine to carry the manual load. It integrated seamlessly with Xero, so nothing had to move by hand, and the team was supported through technical setup by a dedicated customer support team rather than left to figure it out alone.

The reminders themselves did the diplomatic work. Customizable automated sequences and alternative payment methods meant clients could pay easily and on time, without the relationship being damaged by harder collection tactics.

The results showed up almost immediately. In the first month, Sourcific Talent collected 100% of their outstanding payments, and 80% of clients who had previously paid late now pay on time. Balances that had been dragging on the business were cleared.

The change also gave the team back its time. Around 8 hours a week that used to go into chasing payments were freed up, letting Sourcific take on new clients instead of managing overdue accounts. Since adopting Kolleno, revenue has grown by 45%, and the cash freed from unpaid invoices went straight back into the technology that helps them deliver higher quality service.