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AI that works for collections

We solve credit control challenges so you can achieve more than humanly possible.

Collections Icon
kolleno tab CollectionsCollections
Payments Icon
kolleno tab PaymentsPayments
Reconciliation Icon
kolleno tab ReconciliationReconciliation
Disputes Icon
kolleno tab DisputesDisputes
Credit Risk Icon
kolleno tab Credit RiskCredit Risk
Cash Flow Icon
kolleno tab Cash FlowCash Flow
Uncover payment risk before
it hits cashflow
Uncover payment risk before<br data-lazy-src=
Automate follow-ups and customer outreach
Automate follow-ups and customer outreach
Kolleno Sidekick
Tab Right Automate follow-ups and customer outreach
Optimize every touchpoint in the collections journey
Tab Bottom Optimize every touchpoint in the collections journey
Reduce days to payment with
personalized payment experiences
Reduce days to payment with <br data-lazy-src=
Turn any invoice into a one-click payment
Turn any invoice into a one-click payment
Kolleno Sidekick
Tab Right Turn any invoice into a one-click payment
Guide every customer to their fastest payment path
Tab Bottom Guide every customer to their fastest payment path
Catch payment exceptions before
they delay your close
Catch payment exceptions before <br data-lazy-src=
Reconcile payments automatically
Reconcile payments automatically
Kolleno Sidekick
Tab Right Reconcile payments automatically
Free your team from manual matching
Tab Bottom Free your team from manual matching
Prevent disputes from blocking
your cash flow
Prevent disputes from blocking <br data-lazy-src=
Handle disputes in minutes, not weeks
Handle disputes in minutes, not weeks
Kolleno Sidekick
Tab Right Handle disputes in minutes, not weeks
Turn disputes into closed cases, not cash flow blockers
Tab Bottom Turn disputes into closed cases, not cash flow blockers
Catch credit risks before they
become bad debt
Catch credit risks before they <br data-lazy-src=
Get instant credit insights for any customer
Get instant credit insights for any customer
Kolleno Sidekick
Tab Right Get instant credit insights for any customer
Protect your entire portfolio with continuous risk monitoring
Tab Bottom Protect your entire portfolio with continuous risk monitoring
See your cash position 90 days
ahead
See your cash position 90 days<br data-lazy-src=
Generate forecasts on demand
Generate forecasts on demand
Kolleno Sidekick
Tab Right Generate forecasts on demand
Turn payment patterns into precise cash predictions
Tab Bottom Turn payment patterns into precise cash predictions
AI Tasks
AI Workflows
AI Bank Connections
AI Communication
Your collections assistant with actionable To-Dos

Let AI prioritize your collections tasks so you focus on what moves cash faster.

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Scale personalized outreach without adding headcount

Personalized, agentic workflows that engage every customer with the right message at the right time.

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Real-time bank sync. Zero manual reconciliation

The Digital Worker that understands your business, thinks ahead, and sees work through from strategy to execution.

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AI that summarizes every interaction and flags what matters

Instant summaries of every client interaction, plus real-time updates on payment status.

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Your collections assistant with actionable To-Dos
Scale personalized outreach without adding headcount
Real-time bank sync. Zero manual reconciliation
AI that summarizes every interaction and flags what matters

“When I first opened Kolleno, I instantly got the feeling this was the next generation of collections.”

Petro Pillati Revenue Operations, Rakuten
ai icon star
AI Insights
AI Insights

Make smarter decisions with AI predictions and insights

  • Predict Payment Likelihood
  • Detect At-Risk Accounts
  • Dynamic Credit Scoring
  • Prioritize Client Issues
  • Continuous Learning Loop
Try it out
AI Copilot
AI Copilot

AI assistance that drafts communications and recommends your next best action

  • Smart Actions
  • Intelligent Communication
  • Behavioral Insights
  • Continuous Learning
  • Seamless Integration
Try it out
AI Agents
AI Agents

Autonomous AI that executes workflows and makes decisions based on your rules

  • Policy-Based Decisions
  • Self-Adjusting Actions
  • Automated Follow-Ups
  • End-to-End Workflows
Try it out
ai icon AI Insights
Powered by
AI Insights

AI predictions and insights for smarter decisions

Predict Payment LikelihoodPredict Payment Likelihood
AI models forecast payment behavior with precision, helping finance teams anticipate delays and optimize cash flow.
Detect At-Risk AccountsDetect At-Risk Accounts
Identify customers likely to miss payments before it happens, allowing proactive engagement and resolution.
Continuously Updated Credit ScoresContinuously Updated Credit Scores
AI dynamically adjusts credit ratings based on real-time payment data, giving your team the clearest view of customer risk.
Prioritize Client IssuesPrioritize Client Issues
Machine learning pinpoints accounts needing immediate attention, ensuring teams focus on what truly matters.
Manage and Draft EmailsManage and Draft Emails
AI analyzes the situation and drafts the relevant email automatically, giving finance teams a ready-made message to review and approve.
Predict Payment Likelihood
Detect At-Risk Accounts
Continuously Updated Credit Scores
Prioritize Client Issues
Manage and Draft Emails
Request a demo
ai icon AI Copilot
Powered by
AI Copilot

AI that drafts messages and recommends next actions

Smart ActionsSmart Actions
Trigger automated workflows instantly with AI-powered insights — from reminders to reconciliations.
Intelligent CommunicationIntelligent Communication
Generate personalized emails, SMS, and call scripts at scale — tailored to tone, context, and customer profile.
Behavioral InsightsBehavioral Insights
Understand how each client behaves, then engage them at the moment of highest impact.
Continuous LearningContinuous Learning
AI refines every interaction by learning from outcomes — making your next action smarter than the last.
Seamless IntegrationSeamless Integration
The Copilot connects with your financial systems, ensuring every insight leads directly to measurable results.
Smart Actions
Intelligent Communication
Behavioral Insights
Continuous Learning
Seamless Integration
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ai icon AI Agent
Powered by
AI Agent

Autonomous AI that executes based on your rules

Policy-Based DecisionsPolicy-Based Decisions
AI applies your credit policies automatically, ensuring every action aligns with company rules and compliance standards.
Self-Adjusting ActionsSelf-Adjusting Actions
When payment behavior changes, the AI adapts — adjusting credit limits, payment terms, or follow-up frequency autonomously.
Automated Follow-UpsAutomated Follow-Ups
AI executes continuous follow-up actions through emails, tasks, and reminders, without manual intervention.
End-to-End WorkflowsEnd-to-End Workflows
From collections to reconciliation, every process runs through a unified, AI-driven workflow for faster, error-free execution.
Policy-Based Decisions
Self-Adjusting Actions
Automated Follow-Ups
End-to-End Workflows
Request a demo
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Want to see how you can put Al to work into your collection team?

Discover how to easily integrate Al into your workflows and transform the way you work.

Let’s talk
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FAQ
How do I start using AI in Kolleno?
Kolleno AI is built-in and works automatically from day one. Once you connect your ERP, AI immediately starts analyzing your AR data and customer payment patterns. You will see AI insights and recommendations across all capabilities, no configuration needed.
How much do AI features cost?
AI features are included in your Kolleno subscription, there is no additional cost. Every plan includes AI automation, insights, and recommendations across all Kolleno capabilities.
Will Kolleno use my customer data or content to train AI models?
Your data is used exclusively to power AI features only for your organization and is never shared, sold, or used to improve services for others. We maintain strict data privacy standards with ISO 27001, SOC 2 Type II and SOC 2 Type 1 certification, and GDPR compliance to protect your sensitive financial information. Kolleno does not use your customer data or content to train AI models for other users.
What AI models does Kolleno leverage?
Kolleno primarily uses Microsoft Azure OpenAI as its AI model provider for AI functionalities across the platform. We also integrate OpenAI's GPT models and other leading AI technologies to power our accounts receivable automation, predictive analytics, and workflow optimization. These models are carefully chosen to deliver accurate, secure, and efficient AI-powered outputs.
How does Kolleno ensure the security of my data?
Kolleno is built on enterprise-grade security foundations. We are ISO 27001, SOC 2 Type 2 and SOC 2 Type 1 certified, GDPR compliant, and use AES-256 and SSL encryption to protect your data. Your information is hosted on secure AWS data centers with bank-level security standards, continuous monitoring, access controls, and regular security audits.
How does Kolleno monitor and improve AI results?
Kolleno AI continuously learns from every transaction, monitoring performance in real-time across all features. AI models automatically refine themselves with your payment data and customer patterns, improving accuracy over time.