A Complete Guide to the Kolleno and NetSuite Integration

Irina Anichshuk21 Jul 20254 mins
A Complete Guide to the Kolleno and NetSuite Integration

Managing invoices, chasing overdue balances, and tracking customer accounts shouldn’t require five tools and a dozen spreadsheets. Kolleno’s NetSuite integration helps finance teams streamline the entire AR management process, without disrupting existing financial operations.

In this guide, we will walk through what the integration does, how it works, and what kind of results to expect.

The Importance of Integrating Kolleno with NetSuite

Even with a powerful ERP like NetSuite, managing accounts receivable can still feel fragmented. Finance teams often lose time switching platforms or working around system limitations. Without clear visibility, it’s harder to stay on top of customer payments, and even small issues can delay the close.

The Kolleno + NetSuite integration solves this by bringing everything together in one place. It connects your core financial operations with a platform purpose-built for accounts receivable management, giving you more control, clearer workflows, and better outcomes without disrupting existing business processes.

If your goal is to reduce risk, speed up collection, and improve team focus, this integration makes it possible. It’s built for finance leaders who want automation that actually fits how their teams work.

The Benefits of the Kolleno and NetSuite Integration

The Kolleno + NetSuite integration is built to simplify the way your team manages invoices, customer payments, and overdue balances, without adding more tools or manual steps. It connects the two platforms in real time, giving your finance team a unified view of your accounts receivable and the ability to act faster.

Here’s what that unlocks.

One platform, full visibility

No more toggling between dashboards or relying on outdated reports. With Kolleno and NetSuite working together, you get a clear overview of your receivables on one screen. See which clients owe what, how long it’s been outstanding, and what needs chasing, without leaving your workflow.

Fewer delays, less manual work

Transactions, payments, and updates sync automatically. That means less time spent entering data, double-checking records, or correcting mistakes. Your team can focus on high-impact work, not admin.

Smarter follow-ups and faster cash flow

Kolleno automates reminders based on customer behaviour, due dates, and payment history. With data pulled directly from NetSuite, your follow-ups are timely, targeted, and effective, helping you reduce overdue balances and improve cash flow.

Support for multiple payment methods

Whether customers pay by card, bank transfer, or another channel, Kolleno supports it. All payments are tracked and reconciled automatically, giving you a real-time picture of what’s been collected and what hasn’t.

Stronger controls, cleaner audit trails

Every action is logged. Every update is tracked. That means fewer gaps when it comes to reconciliation, revenue recognition, and compliance. You get the oversight you need without building new workflows from scratch.

Key Features

The Kolleno and NetSuite integration gives your finance team the tools to work faster, smarter, and with more control. Here are the features that make the biggest difference.

1. Centralized AR management

View all invoices, customer accounts, and payments in one place. No more switching between tools or manually updating records. Everything lives in a single, synced dashboard.

2. Automated follow-ups and reminders

Customisable workflows let you schedule follow-ups based on due dates, customer behaviour, or your own internal logic. This helps reduce overdue balances and improves consistency across your accounts receivable process.

3. Support for multiple payment methods

Whether your customers pay via card, bank transfer, or other channels, Kolleno captures and reconciles all transactions—giving you accurate, real-time data and fewer exceptions to resolve.

4. Seamless two-way sync with NetSuite

Data flows between both platforms in real time. That means no duplication, no lag, and no need to enter information twice. It also gives you real-time visibility into your receivables and cash flow.

5. Built-in reporting and audit readiness

Track performance, monitor ageing, and export reports with a few clicks. Every action is logged, helping your team maintain clean records and stay ready for audit or review.

Kolleno + NetSuite in Action: The DNA Payments Example

For DNA Payments, integrating Kolleno with NetSuite unlocked a faster, more reliable way to manage receivables at scale. Before the integration, the team struggled with disconnected systems, inconsistent customer payment tracking, and a lack of visibility over overdue balances. Reconciliation required hours of manual work every day.

With the NetSuite integration in place, all transaction data now syncs automatically. DNA Payments gained a single source of truth for invoices, customer accounts, and payments, eliminating duplication and improving accuracy. Automated follow-ups and real-time reporting gave the finance team the tools to act quickly—and reduce risk.

The results were significant. Collections within 30 days improved by 110% in the first three months. The team also cut its median days late by 30% and reduced total overdue balances by a third. Most importantly, the integration helped them scale without adding headcount.

For companies dealing with high transaction volumes or multiple payment methods, this kind of seamlessly integrated system is a game changer. It gives teams the speed and clarity they need, without disrupting existing financial processes.

Final Thoughts

Integrating Kolleno with NetSuite gives your team more than just a technical connection—it delivers a complete rethink of how you manage receivables. From automated follow-ups to real-time visibility into customer payments and overdue balances, the integration helps your team move faster and stay in control.

You don’t need to overhaul your systems or disrupt your day-to-day work. With a guided setup and native sync, Kolleno fits directly into your existing financial processes, bringing clarity, speed, and automation where it matters most. Integrate Kolleno and NetSuite in 3 simple steps. Get started today.

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