Pestokill uses Kolleno’s accounts receivable solution to streamline their collections
We had an insightful conversation with Dave Clements, Managing Director at Pestokill, discussing their approach to overcoming financial challenges, maintaining good client relationships, and overcoming daily obstacles in a leading facilities management firm.
Pestokill is the the UK’s largest Independent pest controller, with qualified technicians serving clients in every town and city in England, Scotland, Wales & Northern Ireland. With over 35 years of legacy of excellence and a operations spanning the whole of the UK, Pestokill stands out as an independent leader in British pest control industry. Their widespread services cater to diverse sectors, from hospitality to transport to healthcare, each with its unique challenges and requirements.
As Pestokill’s operations expanded, managing their accounts receivable became an increasingly complex and time-consuming task. The company faced significant challenges in tracking overdue receivables and communicating with clients about their outstanding invoices, which detracted from their ability to focus on their core services.
In their quest for a solution, Pestokill turned to Kolleno. Kolleno’s platform offered a streamlined, automated process for managing receivables and chasing late payments. The platform’s task manager provided a clear and concise overview of daily tasks, simplifying and optimising the collections workflow. Furthermore, Kolleno’s seamless customer payment portal offered Pestokill an efficient way to accept and reconcile payments.
With Kolleno, Pestokill achieved a 42% reduction in their median days late, seeing their on-time collections growing to 90% in the first three months. Furthermore, the automated system saved the team an average of 7 hours each week previously spent on customer follow-ups. This improved efficiency enabled the team to concentrate on expanding their geographical cover and range of offerings.
Pestokill’s partnership with Kolleno has been a game-changer for their financial operations. The ease of use, increased visibility, and automation provided by Kolleno has not only simplified Pestokill’s financial management but also significantly improved their operational efficiency. The positive impacts on their time management and cash flow have enabled the company to focus on their core competencies, fostering continued success and setting the stage for future growth.